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THANK YOU FOR USING OUR RETURNS PAGE. WE'RE SORRY YOU HAVE A PROBLEM BUT HOPE YOU FIND OUR AFTER-SALES CARE SATISFACTORY AND ARE HAPPY IN THE KNOWLEDGE WE WILL DO OUR UTMOST TO LEAVE YOU A HAPPY CUSTOMER |
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PLEASE CHOOSE THE APPROPRIATE FORM FOR YOUR REQUIREMENTS |
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Returns Policy:
Please note, for vehicle specific goods, we are guided by a manufacturer's
specification database which is usually accurate, but we strongly urge you check
your user manual or dealer before purchase to see if our recommendations are
correct for your particular vehicle, because we can no longer offer postal
reimbursements for items being 'returned' to us for exchange. However, we are
happy to cover postage for returning items 'to' our customers.
A standard 1st class post will be sufficient to return items to us quickly,
although we will return exchanged items via recorded delivery for you (subject
to initial postage used). We apologise for any inconvenience but this is due to
the new higher postal charges which have proved too expensive to integrate
additionally into our already low profit margins. We hope you are compensated by
excellent value for money on initial purchases and our excellent after sales
customer care.
We will, however, pre-exchange items at no further cost to yourself if you
receive something completely different from what has been ordered and the fault
lies with us.